Terms Of Service

Please go through our Terms Of Services for getting end-to-end information and terms of our services

Terms of Service / Acceptable Use Policy

All services provided by Los Angeles VPS (“LosAngelesVPS.com”) may be used for lawful purposes only. Transmission, storage or presentation of any information, data or material in violation of any United States federal, state or city law is prohibited. This includes, but is not limited to: copyrighted material, material we judge to be threatening or obscene, or material protected by trade secret and other statute. The subscriber agrees to indemnify and hold harmless LosAngelesVPS.com from any claims resulting from the use of service which damages the subscriber or any other party.

LosAngelesVPS.com is not responsible for any damages your business may suffer. LosAngelesVPS.com makes no warranties of any kind, expressed or implied. LosAngelesVPS.com is not responsible for any loss of data or damages due to service interruptions.

Abuse
Prohibited are sites that promote any illegal activity or present content that may be damaging to LosAngelesVPS.com’ servers, or any other server on the Internet. Links to such materials are also prohibited.

Examples of unacceptable content or links:

CPU/Resource Intensive Programs (i.e. cryptocurrency mining, CPU mining, [email protected] related applications, ect.)
Denial of Service Attacks
Spamming / Email Marketing
Hacking / Cracking
Transmissiong or storage of any data or material that is in violation or regulation of any law is prohibited. This includes but not limited to: copywritten material, trademarks, or any other illegal content including: MP3s, Movies, Pirated Software, and Hacker Programs.
Warez, image/file dumps, mirrors
Sale of controlled substances
IP Scanning, bruteforce programs and spam scripts

Forging of Headers:
Forging or misrepresenting message headers, whether in whole or in part, to mask the originator of the message is not allowed on our network.

Unauthorized Access to Other Computers or Networks:
Accessing, illegally or without authorization, computers, accounts or networks belonging to another party, or attempting to penetrate security measures of another individual’s system (often known as “hacking”) is not allowed. In addition, any activity that may be used as a precursor to an attempted system penetration (i.e., port scan, DDoS, stealth scan or other information-gathering activity) is prohibited.

Traffic:
Plans that include shared unmetered bandwidth are shared among by several customers. With such, acceptable use of the shared unmetered port is expectetd to be utilized in a way that does not cause problems or interfere with other clients. Maximum sustained expected utilization is about 30% of the port capacity. Extreme usage may result in port rate limiting or traffic shaping. Please contact us if you are interested in obtaining a dedicated port plan.

Service Abuse

Any attempt to undermine or cause harm to a server or customer of LosAngelesVPS.com is strictly prohibited. As our customer you are responsible for all your accounts. Should you violate the Terms of Services outlined within, your account will be cancelled without chance of refund.

Server Abuse Fee
LosAngelesVPS.com has a zero tolernance for abuse. As such any abuse complaint received will be charged a fee of $25 USD/IP/Incident.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.
All sub-networks, distributive hosting sites and dedicated servers of LosAngelesVPS.com must adhere to the above policies, with the exception of system resources in respect to dedicated servers.

Billing
Accounts will not be activated until the first order payment is received and the account is verified. Users will receive invoices via email at least one week prior to the service due date. Invoices must be paid on or by the date of the invoice. Failure to pay the invoice on time will result in account suspension. Accounts that are past due are subject to termination. If an account is terminated all data will be terminated and will not be recoverable. LosAngelesVPS.com is not responsible for any data loss due to non-payment.

Affiliate Payouts
All affiliate payments are made either on the 1st or the 15th of each month. Payouts will be subject to manual review.

Late Fee

Payments are considered past due 2 days after the due date. Accounts that become past due are subject to a 10% late fee that will be applied to the service invoice. The late fee must be paid prior to the service being reactivated.

By the Account Activation Date of each month, LosAngelesVPS.com shall either:

(1) debit the client’s credit card (when such information has been provided by the client); or

(2) deliver, by e-mail or regular mail, an invoice in accordance with the applicable Service Fees for services rendered for the current month. When an invoice is delivered to the client, payment shall be remitted to LosAngelesVPS.com by no later than the specified payment due date. LosAngelesVPS.com shall be entitled to immediately terminate this agreement for client’s failure to make timely payments. You will be provided with an invoice on a monthly basis. All credit cards are billed automatically on a monthly basis. It is the client’s responsibility to ensure that they have sufficient credit to cover this transaction. In the event that there is insufficient credit, we will send an e-mail notification, at which point we will need to be provided with another credit card account number within 24 hours. If we do not receive a response within 24 hours, the account, and all accounts under that account plan, will be suspended.

Money back guarantee & refund policy
We do not generally refund cancelled contracts. For example, if your contract is quarterly and you request a refund after two months, no refunds will be admitted. No refunds are issued for setup charges, add-on charges, domain-registrations, add-on purchases, SSL certificates or overage charges. In case of AUP violations, any and all refunds are forfeit.

Cancellation Refunds
We DO NOT refund partial monthly fees to accounts. We require 30 days notice for a cancellation.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, at our sole discretion.

Limitation of Liability
LosAngelesVPS.com shall not be responsible for any claimed damages, including incidental and consequential damages, which may arise from LosAngelesVPS.com’s servers going off-line or being unavailable for any reason whatsoever. Furthermore, LosAngelesVPS.com shall not be responsible for any claimed damages, including incidental or consequential damages, resulting from the corruption or deletion of any web site from one of LosAngelesVPS.com ‘ servers. All damages shall be limited to the immediate termination of service.

Violations
Violations of these Acceptable Use Policies should be referred to support[@]LosAngelesVPS[ . ]com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer
LosAngelesVPS.com cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a client would have gained if their site was functioning. Certain services provided by LosAngelesVPS.com are resold. Thus, certain equipment, routing, software and programming used by LosAngelesVPS.com are not directly owned or written by LosAngelesVPS.com. Moreover, LosAngelesVPS.com holds no responsibility for the use of our clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution, as LosAngelesVPS.com sees fit.

Account Activation
By activating your account with LosAngelesVPS.com, you agree to the above policies and disclaimer. Upon requesting activation of an account, you are required to accept these policies, guidelines and disclaimer, and a copy of your acceptance is forwarded along with your activation request to be maintained with your account information.
NOTICE: If you sign up for an account and fail to comply with these terms, no refunds will be given. We will, however, advise you by e-mail or phone prior to taking any action to provide you with an opportunity to correct the problem.

Server Uptime Guarantee
LosAngelesVPS.com guarantees 99.99% service (http, ftp, pop, imap, smtp) uptime on all hosting plans. Should we fail to deliver this for any given calendar month, your account will be refunded a pro-rated amount for the duration of excessive downtime.
LosAngelesVPS.com reserves the right to amend any or all of the above policies, guidelines and disclaimer without notification. We also retain the right to increase any pricing and make changes to our account plans without notification.